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20 courses available
Cybersecurity Awareness
Spot phishing, fake MoMo texts and scam calls, protect your accounts and devices, and report a cyber incident fast, whether you work in a company or in public service.
Monitoring and Evaluation in the Public Sector
Plan, track and judge public programmes in Ghana: build logframes and indicators, collect trustworthy data, write Annual Progress Reports and use findings in budgets.
Communication in the Workplace
Listen properly, speak and write so people act, run useful meetings, give honest feedback and handle hard conversations with respect, in person or online.
Social Media & Digital Conduct
Post, message and share online in a way that protects you, your colleagues and your organisation, and know exactly what to do when something goes wrong.
Customer Service & Customer Experience
Give service people remember for the right reasons: read what customers expect, handle complaints and difficult moments well, and keep every channel consistent.
Risk Management Awareness
Spot, describe, score and report the risks in your own work, use controls and risk registers properly, and know when and how to escalate a concern.
Workplace Harassment & Respectful Workplace
Recognise harassment, step in safely as a bystander, respond well if it happens to you, and handle complaints fairly as a manager in any Ghanaian workplace.
Health, Safety & Environment (HSE)
Spot hazards, assess risk, respond to fires and injuries, report near misses and stop unsafe work, whether you work in an office, a warehouse, a site or the field.
Information Security
Classify and handle information correctly, control who gets access, protect paper, devices and backups, and report security incidents quickly under your organisation's policy.
Data Protection & Privacy
Handle personal data lawfully under Ghana's Data Protection Act, 2012 (Act 843): collect less, keep it safe, respect people's rights and act fast when a breach happens.
Public Financial Management for Public Sector Personnel
Plan, spend, account for and defend public money in line with Ghana's PFM Act, procurement law and audit rules, so your signature never lands you in an audit report.
Policy Analysis and Development Framing in the Public Sector
Define a policy problem properly, weigh the options with evidence, and write briefs and Cabinet memos that decision-makers in Ghana can act on.