Risk Management Awareness
Spot, describe, score and report the risks in your own work, use controls and risk registers properly, and know when and how to escalate a concern.
What you'll learn
- Explain what risk is, including the difference between threats and opportunities, using examples from your own work
- Recognise the main types of risk an organisation faces, from strategic and operational to technology and ESG
- Follow the ISO 31000 process to identify, analyse, evaluate, treat and monitor a risk
- Score a risk on a 5x5 likelihood and impact matrix and compare it with the organisation's risk appetite
- Write clear risk statements using cause, event and consequence, and complete a risk register entry
- Describe the controls in your own area and where your role sits in the three lines model
- Set simple key risk indicators with green, amber and red thresholds
- Escalate a risk or speak up about a concern through the right channel, with the right information
Who this course is for
- All staff in private companies, banks, hospitals, NGOs and public institutions
- Public servants in ministries, departments, agencies and MMDAs
- Supervisors and team leads who are asked to keep a risk register or report on risks
- Small business owners and managers who want a simple way to think about what could go wrong
- New staff completing compliance induction
Course content
6 sections · 28 lessons · 3h 47mStart here 3 lessons · 14 min
Module 1: What risk is and why it is your job 5 lessons · 39 min
Module 2: The risk process and how to score a risk 5 lessons · 44 min
Module 3: Controls, the three lines and the risk register 6 lessons · 45 min
Module 4: Warning signs, escalation and speaking up 6 lessons · 49 min
Final module: Putting it into practice 3 lessons · 36 min
Before you start
- No previous risk or audit training is needed
- Basic multiplication for scoring risks (a phone calculator is fine)
- If you can, have your organisation's risk policy or risk register to hand so you can compare it with what you learn
About this course
Most of the problems that hurt organisations were seen coming by somebody. A teller noticed that one customer's deposits did not match his business. A nurse saw the vaccine fridge creeping above 8 degrees. A revenue collector heard the market women complain about blocked drains three months before the flood. What decides the outcome is whether that person knows they are looking at a risk, and what to do with it.
This course is for all staff in companies and in public service. It explains risk in plain language: what it is, why it is everyone's job, and the main types you will meet, from operational and financial risk to compliance, reputational, people, technology and ESG risk. You will learn the ISO 31000 risk process without the jargon, score risks on a 5x5 likelihood and impact matrix, and see how risk appetite tells you which risks are acceptable and which are not.
You will then practise the tools that make risk management work on a normal Tuesday: controls, the three lines model, a risk register people actually read, risk statements written as cause, event and consequence, and key risk indicators with clear thresholds. Worked examples run through four settings again and again: a bank branch, a regional hospital, a district assembly and a small business.
The last part is about people. You will learn when to escalate, how to say it so you are taken seriously, what a healthy risk culture looks like, and the safe routes for speaking up. You finish with a personal risk action plan for your own role and a certificate once you pass the final assessment.
Your instructor
SkillsPillar Faculty
Practitioners and trainers in strategy, public service, enterprise and workplace compliance
SkillsPillar courses are written by practitioners who have trained graduates, managers, public servants and business owners across Ghana. Every course is built around real situations, practical tools and activities that test judgement, not memory.
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Frequently asked
How do I pay for a course?
Pay securely with MTN MoMo, Telecel Cash, AT Money, Visa or Mastercard through Hubtel. You get access straight after payment.
How long do I have access?
For life. Once you enrol, the course stays in your account and you can learn at your own pace, including any updates we make.
Do I get a certificate?
Yes. Finish every lesson in a course and a certificate is issued automatically. Each one has a QR code and a public link employers can use to check it.
Can I learn on my phone?
Yes. Everything works on a phone, tablet or computer, and your progress follows you between devices.
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