Workplace Harassment & Respectful Workplace
Recognise harassment, step in safely as a bystander, respond well if it happens to you, and handle complaints fairly as a manager in any Ghanaian workplace.
What you'll learn
- Explain what a respectful workplace looks like in everyday behaviour
- Recognise sexual harassment, bullying, discriminatory harassment and cyber harassment at work
- Describe sexual harassment as the Labour Act, 2003 (Act 651) defines it, including quid pro quo and hostile environment situations
- Tell the difference between harassment and fair, reasonable management action
- Use the 5 Ds (direct, distract, delegate, delay, document) to step in safely as a bystander
- Record and report harassment that happens to you, using the right internal and external routes
- Receive and handle a complaint as a manager with confidentiality, a fair process and no retaliation
- Spot microaggressions and harmful 'jokes' about gender, ethnicity, religion, disability and age, and respond to them
Who this course is for
- All staff in companies, NGOs and public institutions who want to understand where the line is
- Supervisors, managers and heads of department who may receive complaints
- Public servants in MDAs, MMDAs and other public bodies
- HR officers, welfare officers and staff representatives who support colleagues
- New employees as part of induction
Course content
6 sections · 27 lessons · 3h 57mStart here 3 lessons · 14 min
Module 1: Respect at work and where the line sits 5 lessons · 46 min
Module 2: Sexual harassment, power and consent 6 lessons · 49 min
Module 3: Stepping in and speaking up 5 lessons · 47 min
Module 4: Handling complaints and building inclusion 5 lessons · 49 min
Final module: Your commitment and final assessment 3 lessons · 32 min
Before you start
- No previous training needed
- A copy of your organisation's harassment, grievance or code of conduct policy is useful but not required
- About four hours, which you can split across several sessions
About this course
Most harassment at work is not dramatic. It is the supervisor who keeps 'checking in' on a junior officer's WhatsApp at midnight, the nickname everyone laughs at except the person it is aimed at, the promotion that seems to depend on accepting a lift home. Most people see it. Few know what to do about it.
This course is for all staff and supervisors in companies and public institutions across Ghana. It explains, in plain language, what a respectful workplace looks like and where the line is: sexual harassment as the Labour Act, 2003 (Act 651) defines it, bullying, discriminatory harassment and harassment by phone and social media. It is just as clear about what harassment is not, so that fair performance management is not confused with abuse.
You will work through realistic Ghanaian situations: a staff end-of-year party, a district office with a powerful director, a bank branch group chat, a complaint that lands on a new manager's desk on a Friday afternoon. You will practise the 5 Ds of bystander intervention, learn how to record and report what happens to you, and, if you supervise people, learn exactly how to receive a complaint without making things worse.
You walk away with a personal action plan, sample wording you can use in the moment, a simple incident record template and a manager's checklist for handling complaints with confidentiality and without retaliation. The course takes about four hours and ends with a final assessment. The pass mark is 80%.
The subject is sensitive. The course treats it with care, avoids graphic detail, and reminds you throughout where to find support.
Your instructor
SkillsPillar Faculty
Practitioners and trainers in strategy, public service, enterprise and workplace compliance
SkillsPillar courses are written by practitioners who have trained graduates, managers, public servants and business owners across Ghana. Every course is built around real situations, practical tools and activities that test judgement, not memory.
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Frequently asked
How do I pay for a course?
Pay securely with MTN MoMo, Telecel Cash, AT Money, Visa or Mastercard through Hubtel. You get access straight after payment.
How long do I have access?
For life. Once you enrol, the course stays in your account and you can learn at your own pace, including any updates we make.
Do I get a certificate?
Yes. Finish every lesson in a course and a certificate is issued automatically. Each one has a QR code and a public link employers can use to check it.
Can I learn on my phone?
Yes. Everything works on a phone, tablet or computer, and your progress follows you between devices.
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