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20 courses available
Leadership and Management in the Public Sector
Lead a public sector unit with confidence: set clear targets, motivate staff within fixed pay, make fair decisions, stay ethical and deliver with limited resources.
Public Sector Customer Service and Communication
Serve citizens with courtesy and integrity: handle queues, complaints and angry callers, speak and write plainly, and refuse 'something small' without losing the room.
Public Sector Records Management and Information Security
Create, file, find, protect and lawfully dispose of public records in Ghana, and handle RTI requests, personal data, breaches and missing files with confidence.
Gender and Social Inclusion in the Public Sector
Use gender and inclusion tools in your daily public service work in Ghana: analyse who is left out, plan and budget fairly, serve everyone and run a fair workplace.
Fraud Awareness & Prevention
Recognise the common frauds in Ghanaian workplaces, spot red flags in people and paperwork, use simple controls and reconciliations, and report suspicions safely.
Anti-Bribery & Anti-Corruption
Recognise bribery and corruption at work, know what Ghanaian and foreign law expects, spot the red flags, and know exactly how to refuse, record and report.
Code of Conduct & Business Ethics
Understand your code of conduct, make sound ethical decisions under pressure, handle conflicts, gifts and information properly, and speak up safely when something is wrong.
Organisational Culture & Values
Understand how culture really works at your workplace, test hard decisions against your values, speak up safely and help build a culture people trust.