Gender and Social Inclusion in the Public Sector
Use gender and inclusion tools in your daily public service work in Ghana: analyse who is left out, plan and budget fairly, serve everyone and run a fair workplace.
What you'll learn
- Explain the difference between sex and gender, equality and equity, and social inclusion and intersectionality, using examples from Ghanaian public service
- Identify the groups most likely to be excluded from a service in your area and the barriers they face
- Apply the main provisions of the 1992 Constitution, Act 1121, Act 715, the National Gender Policy and SDGs 5 and 10 to decisions in your own work
- Carry out a simple gender analysis using activity profiles, access and control profiles and practical and strategic needs
- Add GESI objectives, activities, indicators and budget lines to a work plan or Medium-Term Development Plan
- Design data collection tools that capture sex, age and disability, including the Washington Group short set of questions
- Review a service point and a staff process for accessibility and fairness, and propose low-cost fixes
- Respond respectfully and correctly to stereotypes, requests for reasonable accommodation and reports of sexual harassment
Who this course is for
- Planning, budget and M&E officers in MDAs and MMDAs
- HR officers, administrators and managers who recruit, promote and supervise staff
- Frontline service delivery staff in health, education, social welfare, registration and revenue offices
- Gender desk officers, social welfare officers and GESI focal persons who want a structured refresher
- Heads of units and Assembly members who approve plans and budgets
Course content
8 sections · 39 lessons · 6h 33mModule 0: Start here 3 lessons · 15 min
Module 1: The key ideas and why they matter for public service 5 lessons · 46 min
Module 2: The legal and policy framework 5 lessons · 46 min
Module 3: Gender analysis and disaggregated data 6 lessons · 55 min
Module 4: GESI in planning, budgeting and M&E 5 lessons · 56 min
Module 5: Inclusive service delivery and accessibility 6 lessons · 55 min
Module 6: Inclusive workplaces and challenging stereotypes respectfully 6 lessons · 1h
Final module: Putting GESI to work in your unit 3 lessons · 1h
Before you start
- No previous training in gender or inclusion is needed
- Some experience of working in, or with, a public institution in Ghana will help you get the most from the cases
- Access to your unit's work plan, budget or a recent report is useful for the activities but not required
About this course
Public services in Ghana are meant for everyone. In practice, some people find the door harder to open than others: the woman trader who cannot attend a 10 am community meeting, the wheelchair user facing a flight of stairs at the Assembly, the elderly farmer who cannot read the form, the young mother in a rural community two hours from the nearest clinic. Most public servants want to serve these people well. What they often lack is a practical method.
This course gives you that method. It is written for public servants at all levels in Ministries, Departments and Agencies and in Metropolitan, Municipal and District Assemblies, with particular attention to planners, budget officers, HR staff and frontline service delivery staff. It explains the key ideas in plain language (sex and gender, equality and equity, social inclusion, intersectionality) and then moves quickly to the work itself.
You will read the 1992 Constitution, the Affirmative Action (Gender Equity) Act, 2024 (Act 1121), the Persons with Disability Act, 2006 (Act 715), the National Gender Policy and SDGs 5 and 10 as working tools. You will practise gender analysis, add inclusion to a Medium-Term Development Plan and a budget line, design an accessible service counter, collect sex- and disability-disaggregated data, and build GESI into monitoring and evaluation. You will also look at your own workplace: recruitment, promotion, reasonable accommodation and preventing sexual harassment.
The tone is respectful and practical. Nobody is lectured. Every module uses Ghanaian cases, from a District Assembly in Wa to an agency office in Accra, and ends with something you can use at work the next day. You finish with a personal GESI action plan for your own unit and a certificate on passing the final assessment.
Your instructor
SkillsPillar Faculty
Practitioners and trainers in strategy, public service, enterprise and workplace compliance
SkillsPillar courses are written by practitioners who have trained graduates, managers, public servants and business owners across Ghana. Every course is built around real situations, practical tools and activities that test judgement, not memory.
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Frequently asked
How do I pay for a course?
Pay securely with MTN MoMo, Telecel Cash, AT Money, Visa or Mastercard through Hubtel. You get access straight after payment.
How long do I have access?
For life. Once you enrol, the course stays in your account and you can learn at your own pace, including any updates we make.
Do I get a certificate?
Yes. Finish every lesson in a course and a certificate is issued automatically. Each one has a QR code and a public link employers can use to check it.
Can I learn on my phone?
Yes. Everything works on a phone, tablet or computer, and your progress follows you between devices.
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